Refund policy

At RISYN, we want you to feel confident in every purchase.

Because each product is made to order, we do not accept returns for change of mind or incorrect size selection.

However, if your order arrives damaged, defective, or incorrect, we will gladly make it right.

If there is an issue with your order, please contact us within 14 days of delivery at:

support@risynglobal.com

Please include:

• Your order number
• A brief description of the issue
• Clear photos of the item and packaging

Once we review the issue, we will arrange either a replacement or refund when appropriate.

Refunds are issued to the original payment method and typically appear within 5–7 business days after approval.

Please note:

• Items must be reported within 14 days of delivery
• We may request photos to verify the issue
• Refunds or replacements are issued for items that arrive damaged, defective, or incorrect

Our goal is to provide quality products and a fair, transparent customer experience.

If you have any questions, we’re always happy to help.